Frequently asked questions
Absolutely not. We never see your user id and password nor do we ever have the option to “login” to your account. This system allows you to securely and privately submit an online read only copy of your bank statement. This information is necessary in order to approve your loan request and is the most secure technology on the market today.
We provide multiple deposit methods to our clients, such as:
- Direct Deposit – This method is free and sends funds directly to your bank account. To receive same-day funds, your loan must be approved before 2:30 PM EST; otherwise, the funds will be deposited on the next business day.
- Instant Deposit (NEW) – Our instant deposit is a new feature designed to eliminate delays in receiving funds via direct deposit. It enables you to receive funds within an hour of approval, regardless of the cut-off time.
Please note that there is a $5.00 surcharge for this service, and the fee will be included in your surety fees.
- E-Transfer – Exclusive to returning clients, funds will be sent to a verified email address registered on your file within 3 hours of approval.
Please note that there is a $3.00 surcharge for this service, and the fee will be included in your surety fees.