Frequently asked questions

Loans Processing
Are you going to be logging into my bank?

Absolutely not. We never see your user id and password nor do we ever have the option to “login” to your account. This system allows you to securely and privately submit an online read only copy of your bank statement. This information is necessary in order to approve your loan request and is the most secure technology on the market today.

How do I receive my funds?

First time clients will have the option to receive their funds by Instant Deposit or Direct Deposit.

Returning clients can choose to receive their funds delivered by Instant Deposit, E-Transfer, or Direct Deposit.

What is a Job Confirmation?

A verbal confidential job confirmation is the way that we ensure that our clients are still employed. We simply call your employers to verbally confirm if you are currently working for them, your hiring date and how long they plan on keeping you employed. Also please note that these phone calls are confidential; meaning our analysts never divulge to your employers that you are applying for a loan.